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Directive last revised: 5. October 2019



Welcome to the Privacy Policy! is committed to protecting the privacy of its visitors and users and is committed to protecting and properly using their personal information in accordance with data protection laws. This Privacy Policy informs you about the ways in which personal information is collected and used and the rights and choices of our visitors and users with respect to that information.


We urge you to read this policy carefully to ensure that you fully understand it before accessing or using any of our services.

1. Please read carefully!

This Privacy Policy ("Privacy Policy") describes how we collect and use data relating to our unregistered visitors and registered users (each a "Visitor" or "User") in connection with their access to and use of the Glarusfamilytree Website, mobile applications ("Mobile Apps") and related services (collectively the "Services").


The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information and a statement of your legal rights. 


Please read this policy and be sure to fully understand our practices regarding your personal information before accessing or using any of our services. If you have read and fully understood this policy and do not agree with our practices, please exit this website, its applications or services immediately and avoid and discontinue any use of our available services. If you have any questions or concerns about this policy, please contact us.

2. What data do we collect?


2.1. Visitor and User data


We collect two types of information from our visitors and users


2.1.1) Unidentified and unidentifiable information related to a visitor or unidentified user that may either be provided to us or automatically collected through the use of our services ("non-personal information"). Such non-personally identifiable information does not allow us to track which visitor or user provided the information. The non-personally identifiable information we collect consists primarily of technical and aggregate usage information, such as visitors' and users' browsing and clickstream activities regarding the Services, session heatmaps and scrolls, non-identifying information regarding device, operating system, Internet browser, screen resolution, voice and keyboard settings, Internet service provider, referring/exit pages, user's or visitor's date/time stamp, etc. The non-personally identifiable information we collect is aggregated and aggregated to help us understand the user's or visitor's preferences.

2.1.2) Individually identifiable data, i.e. data that identifies a person or enables the identification of a person with manageable effort or is of a private or sensitive nature ("personal data"). The personal information we collect consists primarily of contact information (such as email address or phone number), billing information (such as name, billing address, payment method, and bank account information) that is collected only by users of paid services, information regarding a browser or usage session (such as IP address, geographic location, and/or unique identifier of the terminal), information regarding related third-party accounts (such as the email address or username for a related PayPal account), and information such as the type of account you are using, Google or Facebook account), scanned identification documents provided to us (such as identity card, driver's license, passport), correspondence (including that maintained or uploaded through our Services) and any other personal information provided to us by visitors and/or users through their access to and/or use of our Services. For the avoidance of doubt - any non-personal information that is associated or linked to personal information (for example, to improve our Services) will be considered and treated by us as personal information for as long as such association or linking exists.

2.2 Data from users of users

We may also collect similar information relating to visitors and users of the websites or services of our users ("Users of Users") (as further described in point 6 below), solely for and on behalf of our users.

3. How do we collect such data?


We mainly use the following two methods:


We collect information through your use of the Services. When you visit our site or use our services, including but not limited to when you browse our site or any user site, register a user account, edit your user site and upload information and content and/or download or use Mobile Apps, we may and usually collect and record such uses, sessions and related information - either ourselves or through third party services - including the use of "cookies" and other tracking technologies, as detailed below.


We collect information that you voluntarily provide to us. For example, we collect the personal information you provide to us when you sign up for our services, when you log in to our services through third parties such as Facebook or Google, when you make purchases and/or register domain names, when you submit or upload such personal information when using our services, and/or when you contact us directly in any way (e.g. e-mails).

4. Why do we collect such data?


We collect such non-personal and personal information for the following purposes:

  1. To provide and operate our services;

  2. Further develop, customize and improve our services based on the general or individual preferences, experiences and problems of visitors and users;

  3. Provide customer service and technical support to our users at all times;

  4. To be able to contact our visitors and users with general or individual communications messages in connection with our services;

  5. Enable, support and offer certain services, determine the qualifications of participants, review performance;

  6. Generate aggregate statistical information or other aggregate and/or derivative non-personally identifiable information that we or our business partners may use to provide and improve our related services;

  7. Improve our information security and fraud prevention practices;

  8. Comply with laws and regulations.


We will only use personal data for the purpose set out in this paragraph if we have ensured that 

  1. the use of your personal information is necessary to enter into a contract or to take steps to enter into a contract (e.g. providing you with services or technical support), or

  2. the use of your personal data is necessary to comply with any legal or regulatory obligations we may have,

  3. the use of your personal information is necessary to support the legitimate interests we have as a business (for example, to maintain and improve our services by identifying user trends, and identifying technical issues), provided that this is always done appropriately and your privacy rights are preserved.

5. Where do we store your data?


Our website is hosted on the platform. provides us with the online platform through which we offer our services. Your information may be stored through's data storage, databases, and general applications. You store your information on secure servers behind a firewall. 


All direct payment gateways offered by and used by our company comply with PCI-DSS standards administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service provider.

6. Data of users of users


We may collect and process information about our users' users. We do this exclusively in the name and on instruction of our users. Our users are solely responsible for the data of their users' users, including its legality, security and integrity. We have no direct relationship with the users of users. 

7. Disclosure of personal data to third parties


We will not disclose your personal information to third parties (or provide them with access to it), except as required by law or government authorities.

8. Use of cookies and other tracking technology


We and certain third parties may use cookies and similar tracking technologies in our services. These technologies are used primarily for stability, security, functionality, performance and advertising purposes.


You may block, disable, or otherwise manage such tracking technologies through your browser settings or other sources, but we would like to point out that this may affect your use of our services.

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